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Market Research Analyst, LANDS' END

To apply, please visit www.landsend.com/jobs
Posted: July 7, 2009

Job Title Market Research Analyst
Job Description
Lands' End, a premier source of apparel and gear for women, men, kids and the home - sold by catalog, online, and at nearly 300 Lands' End Shops at Sears, is currently looking for a Market Research Analyst. Since 1963, we've earned a reputation for quality, value and exceptional customer service embodied by one simple promise: everything we sell is Guaranteed. Period.® Lands' End is a proud member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies.

As a Market Research Analyst, you will be responsible for meeting with internal clients to understand their information needs and then designing and conducting research to assist them in business decision-making. You will determine appropriate methodologies and take studies from questionnaire design to tabulations, analysis and presentation back to the client. Where appropriate, you will incorporate secondary research and customer data into primary research results to create a compelling story around customer behavior and needs. Through effective project planning, you will simultaneously manage multiple projects and have responsibility for providing regular updates to management on study progress. Research methodologies will range from ethnographic interviews to basic quantitative studies to advanced quantitative research. You will also analyze competitor activity and interpret customer and marketplace trends to inform business direction.

Responsibilities/
Skills/Experience Requirements

Successful candidates will have 5+ years of market research experience with demonstrated ability in the following areas:

Required Experience and Skills:
• Expert at end to end execution of research studies from qualitative to conjoint, brand equity and segmentation studies
• Excellent interpersonal and verbal/written communication skills, and high comfort level engaging with customers, working in cross-functional teams and partnering with external suppliers
• In-depth understanding of and ability to perform descriptive and multivariate statistical analysis. Interpret basic and advanced statistics and methodologies including means and proportion testing, factor analysis, regression, clustering, and segmentation
• Strong team player with passion for getting the heart of customer needs
• Ability to work independently on multiple initiatives simultaneously
• Proven experience in developing and managing complex project plans on schedule and on budget

Qualifications:
• Master's level degree in business administration, mathematics, statistics, survey research, the social sciences or related field of study
• Expert proficiency with Powerpoint, Word, Excel and SPSS/SAS in a mainframe environment
• Hands-on experience with online survey programming using a tool such as ConfirmIt, Insight Express, WinCATI or Survent
• Experience working with syndicated data such as IRI, Nielsen, MRI or NPD
• Experience with Html software such as Dreamweaver a plus
• Experience with video editing and creative packaging of research results a plus
• Understanding of apparel and home furnishings industries and competitors desired

Why Lands' End?

Located just 45 minutes from Madison, WI, we provide a relaxed environment that provides opportunity for growth. You'll enjoy our balanced and competitive employee benefit package including our 80,000 sq. ft. world-class fitness center and our onsite health clinic.

When you choose to launch a career at Lands' End, you join 10,000 hand-picked professionals who are all focused on one thing: servicing our customers one at a time. And as a company, we carry this same philosophy to take care of each employee the best way we can.

To apply, please visit www.landsend.com/jobs.

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