Tim Breitag
Tim
joins the Grainger Center after working for five years for Progressive Insurance
in San Jose, California. He held a variety of roles, starting as a claims
representative and leaving the company as a managed repair representative. He
was responsible for monitoring vehicle repairs completed through Progressive’s
Direct Repair shops and other repair facilities in the East Bay. This entailed
monitoring vendor relations, negotiating repairs, completing quality assurance
inspections of repair quality, confirming adherence to company and industry
standards by vendor shops, and owning the results of customer experience and
satisfaction surveys. Tim was selected to be a member of Progressive’s
Accelerated Leadership program, an 18-month rotational program to identify and
train future management, which allowed him to take on several leadership roles
within the organization and perform management duties with his direct reports
and the branch as a whole.
Tim graduated from the University of Wisconsin-Madison in 2003 with a degree in consumer science with an emphasis in consumer affairs in business. Shortly after graduating, he moved to London, England, and spent seven months working in London and traveling as much as possible around Europe. Outside of class, Tim enjoys mountain biking, golf, and reading.